Privacy Policy

At Natural Health Connect, we respect your privacy and are committed to protecting your personal information in line with Australian privacy requirements. This policy explains what data we collect, how we use it, and the measures we take to keep it safe. By using our website, you agree to the practices outlined here, so we encourage you to read this notice carefully.

Who We Are

The Natural Health Connect website is owned by Natural Health Connect, which acts as the data controller for your personal information. We are responsible for deciding how your personal data is collected and used.

Information We Collect

When you use our website, we may collect the following types of information:

• Device Information: This includes details such as your browser type, IP address, time zone, and cookies installed on your device. We may also collect data on the web pages you visit, search terms that led you to our site, and how you interact with our pages.

• Personal Information Provided by You: This may include your name, address, payment information, email address, phone number, or other details given when signing up for newsletters, completing forms, or purchasing products.

Why We Collect Data

We only process the minimum amount of personal data necessary to:

• Provide our products and services to you.

• Fulfill orders and manage payments.

• Communicate with you, including newsletters where you have opted in.

• Maintain website security and detect potential misuse.

• Comply with legal and regulatory requirements.

Statistical data from device information is only used in non-identifiable, aggregated form.

Your Rights

As an Australian-based business, we comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This means you have the right to:

• Access the personal data we hold about you.

• Request that we correct or update inaccurate information.

• Request that we delete your personal data where legally appropriate.

• Opt out of direct marketing communications at any time.

For international visitors (including European residents), you may also have additional rights such as data portability and the right to object to processing under the GDPR. Please contact us if you wish to exercise any rights relevant to your location.

Sharing and Disclosure

We do not sell or rent your personal information. We may disclose it only:

• To comply with Australian law or a legal process.

• To protect the rights, property, or safety of Natural Health Connect, our customers, or others.

• To service providers who assist us in operating our website, business, or services (for example, payment processors), provided they also protect your information.

Data Security

We use secure servers, data protection measures, and restricted access protocols to keep your personal information safe. While we take strong precautions, please note that no transmission of information over the Internet can be fully guaranteed.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

Contact Us

If you have questions about this Privacy Policy, would like access to your personal information, or wish to make a privacy-related request, please contact us at:
Email: info@naturalhealthconnect.com.au